Switch to Cambridge Pubs
Quick Link: Charlie Chan  

A vey rude manager



by sue - Sunday 11th 2004f April 2004

I arrived at Charlie chan with 5 other people. The veg springrolls arived and they were v. petite, I ate them in 2 bites! 
 
Then the main dishes arrived. My main dish was average, however, my other two friends both ordered Pork with ginger and spring onions. The pork was very fatty and was just not edible. They never ate it and I complained to the waitress, ' I will tell the chef she said'. Nothing happened, she never returned.  
 
We finished eating and I complained again, ' I will cancel it from the cheque' the other waiter said (but still no apologies). 
 
The cheque arrived and I went to the counter and said, "I know you've cancelled the two pork dishes but why should we pay for the two rice when we never ate the two dishes?" At that point the manager grabbed the cheque from me (an extremely rude manager!), subtracted the rice from the cheque and also adjusted the 'optional service charge' at which point my partner said, 'we're not paying service charge'. Then the manager said, 'OK pay your bill and go! get out! we don't like customers who complain about our food!' 
What was supposed to be an nice evening out on an Easter weekend turned into an argument in the middle of the restaurant! We just could not believe how rude the manager was. We did not complain uneccesarily.  
 
We got our last laugh however, when a party of 10 walked in, overheard us argue with the manager and walked back out again. Very wise cutomers! 




Agree? Disagree? Add your own review of Charlie Chan


More Charlie Chan Reviews
Now showing reviews 1-7

Great Food, Hawker Style! :) by Nick
Id heard great things about this little restaurant (both on and off this board). Its quite overloo...

Reminicent of restaurant china town by Michael Kibblewhite
The restaurant has that aura where the experience is based purely on food. Although I acknowledge ...

Sounds great but... by Holly
After reading all of the fantastic reviews this place got, i've decided that i will be paying a visi...

Yum! by ggundam1991
I agree w/hpdog259962, the best food service, etc... Too bad the Charlue Chan is not in IL (or the U...

If you are within 5,000 miles of Charlie Chan you will not fing adything better by hpdog259962
THe best food, service, good quanity and quatlity. if would give it ona scale from 1-10 (10 best), I...

Absolutely awesome! by California girl
First time I've ever been grateful to miss a reservation! My friends and I first went to Charlie Cha...

Review of Charlie Chan by Andrew Lewis
We have been here many times. Great food, fantastic service, and have a live swing band on weekends....




* This review of Charlie Chan was submitted by a user of the Cambridge Restaurants site. It is a third party opinion and is not connected to or representative of the views of the Charlie Chan restaurant. Cambridge Search Engine Ltd cannot accept liability for restaurant reviews submitted by users of its Web sites and is not responsible for any inaccuracies or ommissions in any restaurant listing.

advertisements



 
Cambridge Restaurants Home | About | Restaurants by location | Restaurants by type | Restaurants A-Z | UK Restaurants
All material (C) 2005 Cambridge Restaurants. All rights reserved. The Cambridge Restaurants Web Site is managed by Cambridge Search Engine Ltd.